Monterrey Mexican - Chapel Hill

We sat fast. The service was fast and attentive without being overlaid. The chips and salsa were very good. Large lunch menu with very reasonable prices.

My boyfriend and I have come here regularly since we moved to chapel hill a year ago. We have never had any issues and this was my favorite place and honestly the only place i would get mexican food in chapel hill until the last time we visited. We sat outside and asked about the drink specials as they were advertised on the chalkboard walking in but our server seemed to know nothing about them and told us our drinks would be full price regardless if they were on special or not, no big deal. But why advertise a special that?s not a special? We both still got drinks and ordered queso and a shrimp and rice to share. As we were eating the chips we noticed there was a hair but thought maybe it was from our dog we had brought along so we didn?t say anything. Until we got our meal and found an eyelash and a curly black hair in our shrimp and rice. We were pretty grossed out after finding 3 hairs in our food and let our server know. She literally said nothing when we told her about the hair in our food and continued to bring us the check. I went in to speak with someone about the issue for the server to tell the manager she had no clue about the issue. I do think there was a small language barrier but she definitely could have handled this in a better way. My boyfriend and I had split the check so he had already paid for his half of the meal. I figured in this case the would just remove the other half of the shrimp and rice from my bill to accommodate for finding disgusting hair in there. But the manager proceeded to only give us 20% off only my half of the shrimp and rice, which ended up being just $3 off. I have worked in restaurants for years and am appalled by the way they handled the situation. After a year of being a loyal customer of this place my boyfriend and i will not be returning. The management is extremely cheap and I cannot believe they did not try to do more to accommodate for something so stomach turning where we couldn?t even touch our food after seeing that. I am very sad to post a review like this for this place but also very sad at the unprofessional and unsanitary environment.

Mexican Restaurants are my favorite places to eat. There are only a few that make a great investment into the building and ambience of their establishment. There even fewer that put effort in the presentation of the meal. I was really surprised by Monterrey. So much so I am wanting to take some of my friends there on special occasions. If you want to go to a Mexican Restaurant that is a few steps above the rest. This is a place I would recommend. It is a little pricy. We had 4 in our party which costed us around $60 before adding the tip. The food was delicious and very large. You can easily have a second meal to take home. I really want to go again.

This spot has great Mexican food and great drinks. My favorite thing to get is any nachos, they all come with great toppings. I could eats these nachos every single time I go and let?s not forget to mention they are super affordable. Great place for some good food and good drinks.

Food is delicious. The inside is clean and spacious and decorated nicely. The only reason for the four stars is the soda was flat and I didn't get a refill and I ordered the churro with ice cream, the description didn't indicate that there was a red jelly in the center, blah.