Sizzle Mongolian Grill - Chandler

The food was great but the service was awful. If I could give it 2.5 stars I would’ve. I can see from previous reviews me and my family were not the only ones mistreated by the cook. This is the second time we have been there and the second time they have forgotten part of our order. The cook was rude to us and pushed my 6 year old son out of the way so he can clean up the immediate space we touched. I want to clarify that the push wasn’t a hard push/shove but hands should never be on someone else’s child. Love the cleanliness, but not the attitude that came along with it. I’m disappointed because I really like the food and I see that he has treated at least 1 or 2 people kindly, so maybe we just need to catch him on a good day? I can’t bring myself to support a business owner that treats his customers like trash. I’ve been in customer service for over 20 years and worked in the industry and would never treat a patron supporting my business the way that me and my family were treated.

I love coming to eat here! Everything always tastes fresh and I like that you can truly customize your order! It takes some time getting used to reading the sauce menu but you get the hang of it once you go more often lol. The workers there are always willing to help and are super friendly too :

To begin with, the food at this restaurant is good, but the owner is extremely rude and disrespectful. This was our fourth visit to this location as a family of six - two adults and four children - and each time, the owner had something negative to say. He chastised us for stacking the veggies too high on our bowls, insisted that we must finish all the rice, and made us feel uncomfortable while we ate. Today was the last straw, as we were harassed and threatened for accidentally taking two extra cups without noticing. The owner also refused to allow us to take any leftovers home, which is not mentioned anywhere and is unfair if we paid for the food. When we asked for a refund, he flat out denied it. We couldn't enjoy our meal with him watching us, so we decided to take everything to go. The owner even admitted that he had lost many employees due to his disrespectful behavior. Overall, this place gets a 1-star rating, and I wish I could give it no stars at all. If you're a family of any size, I would recommend avoiding this restaurant at all costs - it's a horrible and uncomfortable experience.

My boyfriend and I love this restaurant for date nights. It is cute, friendly, and the food is fantastic! Everything is fresh and they make it easy to customize your bowl and sauce. Even when it's busy, they deliver your food quickly with a smile and keep everything well-stocked. The staff is lovely, the food is great, and they have a wide selection of veggies. I would highly recommend this place to everyone! They offer options for dietary restrictions such as tofu, meat, and seafood selections. You can also customize your sauce, including choosing your preferred spice level (or no spice at all).

I love this place. You get the food yourself in a buffet style atmosphere and then they cook it for you. It's extraordinary. The first time I came there the owner showed me that I needed to add more to my bowl because when you cook it shrinks a little bit. How often does the owner tell you haven't taken enough food after you have already paid.