Sarku Japan - Champaign

Used to love the chicken teriyaki over rice but now, half the time it's tasteless (not enough teriyaki) or there are other issues like hair in the food. The main cashier is rude, drinks behind the food line (violation of food service regulations), and is snippy with some of the guests. TBH, even when the food is good you have a chance of coming into the Food Court only for the restaurant to be randomly closed, no signage, with Google saying that they're open.I...think I'm done. It's barely worth the $10 per dish when it's decent, when everything else is so mismanaged it's DEFINITELY not worth it.I suspect that they'll close soon.

I’m a frequent customer of this shop because I used to work in the mall when Sears was still there and love the food. Tonight, I was given about half the amount of Chicken that I normally receive and watched another person ahead of me receive the normal amount. When I asked, I was told by the person at the register in the picture that the customer in question worked in the mall currently and was a VIP because of that, and received special treatment for that.

Food excellent. Cook staff is great. Counter service only so so. Always try to rush through your order.

Food is plain has no flavor, chicken is low quality. “Vegetables” is just cabbage ????

The food is so good but I hate when I ask for more sauce, the employees always ask for a tip and if you dont leave a tip they will give you attitude and NOT give you more sauce. I will call corporate if this continues to happen!