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Restaurant bewertenWhen it was Market Grille Express, it was only okay as a dining spot. But now that it has been transformed into a Wahlburgers location that HyVee has bought into, the burgers are smaller and more expensive. The chicken is less flavorful and not cooked properly. Overall, the experience is very disappointing. This is likely why HyVee is facing challenges within its home state.
The Pharmacy needs to hire more knowledgeable staff! I typically order my medications in 90-day refills, and while my pills are filled correctly, my inhalers are consistently a problem. The staff doesn't seem to understand that a 90-day refill should include three items, and if they only have two in stock, they should order the additional item needed to complete the order. Instead, they fill the order as a single refill and then act surprised when it is not correct. I switched to Hyvee pharmacy from Walmart pharmacy due to transportation issues, but I find that getting my medications filled accurately at Hyvee is much more difficult and time-consuming. I miss the friendly and efficient service I used to receive at Walmart after many years of being a customer.
This store is close to my home. It has everything you would ever want, but it's prices are very high. Also when there's a sale, they mix things on sale right next to things that are not on sale by the same company, so it's always difficult to make sure that I get the sale. Another Hy vee in my city was just closed. Bummer. It was a great store. I would give five stars to the sushi chef. She is not only pleasant, but makes exactly what I want fresh.
First the dining room area was a dirty hot mess with a garbage can filled to the brim, a used rotasire chicken container sitting in the area where they have the breakfast condiments. There was a lemon slice in the the soda fountain drain. We ordered soda pops and they didn't give us lids for the cups. Now, the service at the comfort foods of the deli, my husband ordered the steak dinner special, the steak meal was a hot mess, had to ask for a steak knife. The steak was **** as a butchered cow, it was tough, a sharp knife could not even cut it. My husband went back to the comfort foods deli and told them about his problems, they didn't listen because one of the cooks offered to put it back on the grill, well that doesn't fix the toughness of the steak. My husband asked if he could have a different entree in exchange of the tough steak. They had to bring in the manager, the manager said, we will give you a refund for the steak meal, no exchanges. My husband had to go to the kisosk register for his refund. He was hungry and wanted another item. He got so pertrude that he lost his appetite. Also the Market Grille took away the $5 apps at Happy Hour and their daily specials at the Hy-Vee Market Grille. They only have the sandwich of the month for their only special. The poor service and the poor quality of food are not worth these prices!
I stopped by this Hy Vee on Sunday (1/3/21) morning. I went to the deli/grille counter to place an order, but unfortunately the staff was too busy. A full five minutes passed before I even got a sorry be with you shortly . Needless to say that never happened and I went back to the meat counter to get another employee to do the job the other 4 employees in the deli/grille weren 't doing. The real problem was that there was one 1 uno person ahead of me and she was young and worked at the Starbucks in the same Hy Vee. The staff that should 've waited on me was too busy flirting and working on serving up a pretty uncomplicated pickle sandwich to Starbucks woman to wait on me. Look, I know I don 't have the patience of Job, but seriously? The meat counter staff that actually did wait on me apologized and explained that this is a normal event. I 'm not sure who the manager of this part of the store is and I 'm sure hiring is a challenge, but c 'mon.