Olive Tree Coffee House - Carlton

Last week, we experienced the most incredible themed afternoon tea at the Olive Tree. As usual, the food was outstanding, and the staff were friendly and attentive. We feel so fortunate to have this coffee house right in our neighborhood. We can’t wait for the next themed event!

Today being Shrove Tuesday went to The Olive Tree for the first time and sampled their pancakes. They were wonderful. The staff were very friendly and efficient. We shall certainly be going back. The outside seating area is dog friendly which is a bonus.

Accessibility Focused Review: Situated on an attractive Care Home grounds, making it widely accessible inside and out, with a pond and plenty of greenery outside. Outside seating all the way around the café, accessible by the front or back door with a singular accessible toilet as you enter the building. Counters are low so you don't have to lean up to speak to the cashier and they're considerate of individuals with accessibility needs. Parking is close to the venue and the distance between is smooth tarmac. Patio slabs lead to the entrance of this lovely, light building with welcoming decor, music and staff. Food and drinks are good value and taste very good, with an added pre-book option for afternoon tea! The wooden tea huts outside may not fit a wheelchair inside so if you're to book afternoon tea let them know you're in a chair so they won't put you outside. If you'd prefer to ring and let them know you'd like to reserve a table and explain your accessibility needs they will be more than happy to cater for you and make your experience pleasant. Surrounded by windows on 3 of the walls the café is light and airy, with a comfortable view across the grounds, full of trees, roses, flowers and even ducks in the pond! Always a really enjoyable visit, whether just for a cuppa, a special birthday celebration with afternoon tea or a tasty lunch, The Olive Tree is highly recommended. P.S., spot the Olive Trees on site!

We had a tea for two. That was delicious, had more than enough food we took the cakes home as just couldnt eat another thing. We will defiantly be back recommended to all.

I have been eating here for several years and always had good service and good food, UNTIL TODAY! Tried the Grease themed afternoon tea, a good idea very poorly executed, to add salt to wound the fondant on the biscuit had a huge human hair wrapped through it, when I complained I requested something else instead of a biscuit as this had put me off , got totally ignored and given another biscuit ! when challenged ged advised we only swap like for like with no apology! I then spoke with the assistant Manager whose attitude was disgraceful, poorest level of service I have ever experienced, very defensive, argumentative and sarcastic. Asked for a box to take my buttercream topped cakes home, got paper bags, when highlighting to Assistant Manager advised we don't give out boxes for afternoon tea! joke I was hear last week and we were given boxes for a bacon roll. I won't be returning as when spending £60 for 3 people to have a relaxing afternoon in todays difficult financial times , my day was spoilt and not relaxing in any shape or form. Really disappointed as I live close by and enjoyed popping In here on a regular basis, will have to find somewhere else. Afternoon Tea with a side of attitude is the best way I can describe my experience. See my hairy rock and roll biscuit picture enclosed!!!