Seven Oaks Carlow

Rooms were a little warm but they provided a fan when asked and the staff is very kind.

Hotel in a great location, great staff but because they were very busy it was slow at times.

This is a nice but aging hotel. The staff were lovely, welcoming, chatty, helpful. The lobby is graceful and old fashioned, big couches, decent art of Irish scenes. The lift and stairs to the rooms are accessed by your key card which is a nice security feature. Our room was large, three beds, tea/coffee/biscuits, large shower room. The bed was comfy with nice linen , clean room throughout. TV a bit small but ok, terrestrial channels and radio. There was no decor, i.e, prints on the walls, in the room which I found a bit gloomy, especially as the walls are papered in dark wallpaper. It overlooked an unpleasant roof. Also the very large mirror in the bathroom is too far away to be useful, especially for shaving. However the location of the hotel is super, walking distance to the whole town centre. Our breakfast was grand, nothing exceptional or unusual. Nice fresh croissants. Again the staff were lovely. Unfortunately the pool was closed when we arrived down to it. Unscheduled maintenance. It spoiled that part of the trip as a swim was important to us. The pool hours are the most limited I've ever come across in a hotel, 10.30-6.30 and closed for lunch! So you cannot swim before breakfast. It does look lovely though and the staff was very helpful and apologetic. As we were checking out we were told we could go to the Talbot if we liked. This is a nearby hotel, a drive away in the outskirts of Carlow. Of course by then we weren't going swimming, we were leaving!

Well would not be running back to this hotel. The safe in bedroom was not secured to the wall. I reported this next morning and the girl at reception her reply was 'but it is in the wardrope and would be ok ', and she also told me that she nevers use one.... something I needed to know!!!!. Up to checking out the following day no one had come to check it out . Swimming pool freezing. Jacuzzi freezing, seemly the heater was not working, we were not made aware of this when checking in or when we went into the lesuire center. Tv in bedroom was very small and on the time we used it we had to call reception to come and sort it. The bedroom 205 window was facing a wall and poor lighting in the room. Food in restaurant was great and also the breakfasts, staff in these areas were great. Overall the hotel needs updating.

Had a lovely coffee and chicken salad sandwiches here today,plus a chicken Kiev meal too, it was delicious,, they do lovely sandwiches with garnish and side salad,staff very nice and friendly ,lovely atmosphere and we love the new luxurious surroundings, all new carpets, furniture, very comfortable.!! It has been decorated now for Christmas 2023 and looks nice and cosy, we highly recommend Seven Oaks Carlow