Starbucks - Cambridge

I love coming to this location! Even in their short interactions with the customers that come a little more often they've found ways to get to know what least your first name and drink of choice. While waiting to have your drink made, they chat a little to get to know you a bit, so you're not just a drink and a name. If there's something wrong with your drink, they will make it right away to make things Right! Superb customer service!

Just hit the drive-through for a special treat. With those prices, this is about a twice-a-year indulgence for us. Plus, far too many calories to make it a regular thing. I got the carmel cookie Frappuccino thing.Wheelchair accessibility: Ground level, easy entrance, or just hit the drive-through.

Was passing through Cambridge and wanted to stop for a quick drink! Ended up not being so quick..Ordered 4 items; a Frappuccino, a Refresher, and 2 Sandwiches with one of those being a Bacon, Gouda Egg Sandwich. We received our order quickly and got back on the road but had to turn around because one of the sandwiches had no bacon; it was simply just an egg and cheese sandwich. They were more than happy to remake the sandwich, the service was friendly and quick. So we get back on the road and as I’m drinking my drink; I’m looking at it and there’s a wrapper in my drink. Honestly surprised and disappointed. Staff need to be more observant of what they are doing and handing out.

The cream cold brews have changed. They used to be my favorite drink, as they would make them with the cream that floated on top and would slowly melt into the black coffee under it. You would take a sip of the srink and get just enough fluffy cream with the savory coffee under it, it was really good. The last 4 times I 've ordered this drink over the past few weeks the drinks have gotten progressively worse. The cream on the top seemed to get more and more flat each time I went, like melted whipped cream. This morning when I went the cream was fully mixed into the cold brew, and the whole drink doesn 't look like what I used to love ordering and doesn 't taste very good. It now tastes like a weak iced coffee. It doesn 't look special. Just kind of meh .

It’s Starbucks. It’s what you want. Great staff though. Nice outside patio too.