Dunkin' - Burtonsville

Service: Dine in Meal type: Lunch Price per person: $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Donuts

Quiet but good servicr Service: Dine in Meal type: Breakfast Price per person: $1–10 Food: 4 Service: 5 Atmosphere: 4 Recommended dishes: Donuts Parking space Plenty of parking

Service: Take out Meal type: Breakfast Price per person: $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Donuts

Today my daughter and I visited this Dunkin Doughnut. This location has been our Wednesday tradition since 2013. Nevertheless, I purchased two ice cream cones and decided to try their dairy free ice cream. After paying for both, and tipping the cashier Kalya(she was very polite I then walked towards the door and took a lick of the dairy free ice cream. I did not like the taste. I returned back to the cashier Kayla and asked if I could switch it for another flavor. The manager Rinku immediately rushed over stated “NO”. I asked why and she pointed out “we have spoons to taste it”. I pointed out I was not aware of this process or was I even offered to taste it before buying. She said “This isn’t her fault and I can throw the ice cream away if I don’t like it! After seeing how aggressive and impolite Rinku was conducting herself, I decided not to engage any further with her as my little girl was standing there in disbelief. I’m sorry to say after this negative experience tarnishing my evening with my daughter, I will NEVER go back or recommend this Dunkin Doughnut location to anyone.

Usually go to this Dunkin' whenever me and my family want to eat Naz's halal! Got a ½ dozen donut pack and the server (Sissy) was so patient with us choosing the ones we like. Her service was incredible awesome!! Loved her and will come again just for her Meal type: Other Price per person: $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Donuts