Chick-fil-a - Bristol

I would like to lead off by stating that me and my boy pride ourselves on eating chick-fil-a throughout the country and rating our experience. My boy recently stopped by to grab a much needed delux spicy chicken sandwich on his long road trip. He was expecting your usually level of an exquisite fast food experience. Instead his taste buds were greeted with an over cooked sandwich and unmelted cheese. Disappointed. We understand that you were extra busy and I will take this experience with a grain of salt given the increased level chick-fil-a enthusiasts. The over all experience was 2 stars. However, I have given three based on your reputation. Be better chick- fil-a we count on you…

You don’t get what you pay for anymore at this location. The sandwich patties are super thin and small not even barely filling up the bun. The fries were barely filled halfway in the container and my sons 5 nuggets were more crumbs than actual nuggets. The Va location seems to have regular portions. This TN location just seems to be unreliable on portions any more and it’s very disappointing for what you’re paying.

This is honestly the slowest and most inconsistent Chick-fil-A I have ever been to. I work at the Pinnacle and no one at my store will dine here due to the wait times for food. The staff is always super nice but something definitely needs to be done with the drive thru

Food is consistently great. On this visit, our kid's meal was missing the waffle fries (which has never happened to us before). But because we were dining in, they were able to quickly replace the missing fries despite being incredibly busy. I didn't think this slight error justified losing any stars.

Hey awesome chicken folks and fast and clean and curious service with a smile and a welcome! Wish the rest of fast food places could cat h on to what chick Fila is doing! Always a number one stop on our radar