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Restaurant bewertenHave recently started having their rolls for lunch. Oh my goodness are they tasty. The roll that comes with 'slaw' and spicy chicken is AMAZING.
This may look like a deli from the outside. But they do a fantastic freshly made to order lunch Great for trades or anyone else on the go and for a delicious , healthier option Friendly, great value for money Have some great take home...More
Fantastic store for everything Italian and lots more. Whether it is Italian or simply the best cheeses, meats, breads and biscuits I can always find what I want and like in this store. Derek Ryan
A great family business that has some great deli lines but also great pies and pastries It is one of my most favourite coffee stops
Today was a disappointing visit to Monaco's: I attend a nearby health specialist weekly and usually buy my lunch, bread, cheese and 3 Mille Feuille vanilla slices (spending around $25 each time). But several weeks ago, the vanilla slices were simply awful. Seemed stale. So after I bought my lunch today, I spoke to the 2 young guys behind the counter and suggested the vanilla slices should be placed in glad wrap to keep them fresh as the "last ones I bought were not very fresh and seemed stale." Upon hearing this, one of the co-owners interrupted my conversation and said there was an issue with the manufacturer some weeks ago, who suggested they be removed from sale.When I said I had not bought one since, he reassured me they are fresh daily. I replied I would be happy to take one 'on the house' to try but was not prepared to pay $7.80 for an item that so disappointed me (and my husband) last time." I can't do that," he said. "But," I responded, " you just admitted there was an issue with a batch and you won't even provide me with a sample in good faith."He complained that I left it too long to complain - I didn't actually, I was just providing advice to the young men behind the counter. It wasn't until he admitted "there had been a batch the manufacturer requested we remove from sale" that I thought I should have been offered a sample at least.It is not about the $7.80 - it's the principle. Some may think I am being petty - and I acknowledge it's not a third world problem - but It would have been 'an act of good faith.'Needless to say, I will never return. And they are probably pleased about that, too.Such a shame to treat customers with such disdain.
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