Indian Lakes - Bloomingdale

My husband rented the hotel for our 6 week postpartum get away after having our baby girl on thanksgiving 2020. Although the staff was wonderful the hotel itself was awful! It smelled like it’d been flooded time after time, yet we were on the second floor! I could barely breathe in the room! It was even worse when the heat came on. The elevator didn’t work and kept randomly opening when we would walk by. The carpet was disgusting. I wanted to get a refund ASAP so bad but we didn’t feel like cutting off our day plans short or suddenly taking the hour at half drive back home right away. All exciting parts were closed off. It definitely needs to be renovated. We will not be back unless renovated. You know how people say “i wouldn’t wish this on my worse enemy?” I actually would wish it on my worse enemy lol it was that bad.

Visited in October. Quick check in, very spacious, good customer service. The room was beautiful and clean.

The ambiance of the lobby was welcoming. Front desk attendants were accommodating and friendly. The room was clean and was well-kept.

I love this hotel.. I've never been here.. I love the Cave Bar.. the Pool.. the Game room.. the business center .. relaxing environment . exercise room.. they have a snack store . gatorade .. red bull candy.. you only come here to chill.. all staff is amazing but one person... I will keep coming and bring my family

Stayed here 2 nights mid December and the first warning sign were the entry doors out of order, then it was the dank, damp, musty smell upon entering made me want to turn and run. One elevator, out of order, the ice machine on my floor out of order, the carpeting was stained in various places. My room's heating system was noisy, there were no glasses in the bathroom, minimal towels, the water took about 8 minutes to get warm before I gave up and tried again later. There was no menu ordering guide for nearby restaurants and not even a pen or paper and one of the lampshades was torn. The windows looked as though they hadn't been cleaned in years. Basically Indian Lakes is NOT what it was and Covid has done nothing but made it worse. Pathetic and only a ghost of its former glory.