Dunkin' Donuts - Beverly

Guys, it's a dunkin donuts in a gas station. You're pretending you've been biting up because someone didn't make 3 instead of 2 sugars of coffee. But they have this guy who doesn't know that bacon egg and cheese should contain an egg. It's about 8 times that I'll finally say something.

The other day I walked into this Dunkin’ Donuts and once again I was an unsatisfied customer but because this is the only dunks on my way home I was hoping for a change...just this once. That didn’t happen!

Only one cause have to. They are understaffed today and have absolutely no plan to deal with a busy Saturday. Waited 25 minutes trapped in the drive thru line only to discover one of the machines is broken and what I went there for is unavailable. Terrible manager should shut down drive thru when there aren't enough staff.

Unfortunately, this Dunkin Donuts was super disorganized, dirty, crazy loud rap music, and employees who were extremely stressed and emotional. It took over 17 minutes to get a pumpkin spice latte, and then they made it cold, not hot, with 4 pumps of syrup, not two, as requested.

I stopped going to Dunkins for a while and today I stopped by I got a cold brew and a wrap. Big mistake never again. Cold brew is not a cold brew just a plain black iced coffee and the wrap wasn't even folded like a wrap and the cheese was stuck on the paper bag. Never again.