Kfc - Austintown

My wife was just told she needs to “call in” to order a bucket of chicken while she is in the drive through? She was just trying to order a bucket that is on the menu of the drive through. What is this and why is this a thing. I would like a response from KFC (particularly this GM) about this issue. It is exactly 5pm Friday 4/5/24.

This is probably the worst I’ve ever gotten from a kfc, I’d rather drive all the way to boardman. I got a mash potato bowl that was all hard dried old tasting popcorn chicken, next to no mashed potatoes and just smothered in gravy. So disappointedStaff was friendly though .From your still hungry and now emotional pregnant woman. Thanks a lot

Love that they make it from scratch every morning. You don't find that in fast food. The crew is helpful and very nice. Whole wings are the

I guess the 5-second rule applies here. I won't eat here again.

Got there and was told it would be 15 minutes for the order, (I was picking up a delivery) waited 20 minutes and asked how it was coming. I was told it would be another 30 minutes.