Brooklyn Bagel And Coffee Company

Great bagels and large cream cheese selection. they can get a discount of 5% if they pay in cash. all bagel is great.

I’ve been a customer for over a year now, tasty bagels and so on, but the amount of cream cheese is getting smaller and smaller. When i pay 4.35 for cinnamon raisin bagel with cream cheese I expect more than that.

Bagels are good and it’s the closest bagel shop to me but the service is so bad that the short walk to the next bagel shop seems like the only option. A bagel with cream cheese takes at least 10 minutes to get. There are like 15 people working at a time and most of the time there are only at most 4 customers in the place. I get online orders are popular but the staff is running around like the line is out the door and everyone is ordering a dozen bagels. Literally every single time I’ve had to pay, either I have an issue or the person in front of me has an issue. It’s the same cashier and the same issues and the workers all come over to try and help and there is like 3 people looking at a screen while people are waiting. And than they’re constantly switching bagels from bag to bag because they don’t know what is what and whose is whose. Management is not existent at this place but is greatly needed. At least one person needs to know what is going on at all times. Instead you have 15 people running around aimlessly. Also this is my 9 dollar breakfast sandwich.

32$ bagel delivered (that’s on me for being lazy) cold due to delay past estimated time. I get it, I ordered the bagel at 10am on a Sunday. It’s gonna be delayed.First thing on the order printout is “PUT BACON on side.” It’s my fault. This is the 3rd and last time this place messes up my order.Nope

I’ve been all over the country and let me tell you there’s nothing like a New York City bagel. Recommend.