Holiday Inn Ashford Central

A cosy and spacious pet friendly hotel. The staff is friendly and helpful. The only thing I found irritating is, although the walls are perfectly soundproof, the doors aren't. Overall, we had a good time, just sleeping overnight is a challenge.

An excellent team providing good service are badly let down by the condition of the public areas in this hotel. Damaged paintwork and walls, worn out carpet and horribly overgrown gardens negate the quality of service provided. I congratulate the check in staff who took the care to find an alternative room for my elderly mother much nearer the entrance and dining areas. The rooms have been refreshed in the last few years, but it is clear that simple faults are not reported by cleaning staff, or are not put right by the maintenance team. The management of the hotel need to pay much more attention to the maintenance of the whole site.

Simple, spacious rooms. Room service dinners were speedily delivered and good quality. Pet-friendly, with easy walking trails nearby. Have stayed multiple times. It's not fancy, but it's perfect for a Eurotunnel stopover.

Lovely hotel. Friendly staff and great service. The beds are comfy and the rooms surprisingly large and airy. Although the hotel is near a road, the rooms were very quiet. We ate dinner in the restaurant and had breakfast, both of which were lovely.

Very easy check in. Helpful staff. Room was nice and clean and roomy. Only problem was I checked my car in for my 4 night stay. But then I received two letters for fines for staying over the stated times. Matter was put right after two phone calls for each time.