Santé - Arlington

Seated at 9:20 PM for NYE fixed price $129, 5-course meal. By 12 Midnight to ring in the New Year we had only been served an 'amuse bouche ' and soup. We left. How Ritz-Carleton could allow their reputation to be so damaged by such restaurant mis-management is beyond me. Never going back, ever.

I was there for New Years Eve experience, and everything beginning from service and ending with food quality was extremely disappointing. Waiters appeared rushed with a vibe “don’t you dare to ask for anything”. So we didn’t. Food was atrocious, cold soup, boiled oysters(instead of grilled), burned and overcooked fish. You can get better food from a frozen dinner. And at the end, they unceremoniously included 20% service charges, and had a nerve to expect tip after that. Also, be aware there is a local and state tax of 10% at that location. I don’t think we’ll be going back.

For 2 for early dinner NYE. Lobster bisque was sub par, dinner portion was largely veggies with three well prepared lamb pops but everything was sitting is a huge puddle of au jus. Dessert was amazing and had amazing presence. Over all 6 courses was good but half of the experience/ courses fell short of my expectation. I would be happy to visit again for dinner but not for a multi-course night/ special occasion.

We enjoyed the 6 course prix fixe meal on NYE and enjoyed the food but felt did jot meet our expectations for a Ritz Carlton restaurant because, although the food was good it wasn't anything special.

Super overcooked and chewy seafood, no flavor in anything. Shocking