L&l Hawaiian Barbecue - Antioch

To begin let me just say that the food is good here… It is just a customer service that is not. The old Asian guy who stands in the front was very rude to me and my family. When I first walked in I noticed that he greeted one customer and was being very nice to him, but then when I approached, he asked me what was my order for DoorDash, and he just threw it on the counter and pointed. He then threw sauce when we asked for extra sauce…. I was not please with the food experience here they need better customer service

I went in there and ordered Katshu chicken and it smelled like a hole in there.. dirty mop bucket water... the food was so nasty..somthing was terribly wrong with this dirty place.. I threw it away and walked

The staff/owners here are very rude. We walked in, My sister is special needs, she walked over to a table to grab her wallet out of her backpack. They stared at her the whole time as if she was a homeless person. I looked at the lady at the register and let her know she was with us because I seen them staring her down as if she was doing something wrong, even with me saying she was with us, she still continued to watch her. No reason for that! We ordered. Got our food, they have 1 dipping sauce for 3 plates of food. I walked over and asked them for 1 more sauce, they refused to give it to me and instead the guy threw a jar of BBQ sauce at me and said here use this. I wanted to dip my food in the sauce, not pour it all over my food, so my leftover would be soggy later on. The meat was burnt and barely chewable. The soy sauce was extremely salty. We spent $50+ on food here to be treated horrible and told no to a 2nd sauce container. Like that container cost them scents, and you can't give me one to dip my food in after spending $50+ on your food, come on! Think before coming here

Always happy with food. Everything is good here. Recommend take out

I love L&L Hawaiian Barbecue and consistently order the BBQ Beef Bowl and Healthy Garlic Shrimp. The food is delicious, and this Antioch location includes excellent customer service.