El Pollo Loco - Reviews

Bad customers service. The food was really bad. They did not have, strwos, tostada for the salad, soda was water. Not coming anymore. If the owner of this franc...

This store is terrible and embarrassing, the employees do not care about the customer. There were two people before me to order food, I was delayed for more tha...

I hate to write bad reviews but this location is horrendous! Not only do they mess up your order, I question how clean the kitchen is. Unfortunately, I was left...

3:30 on Wed. Ordered our food and received cups for our drinks. Ice machine was empty so we had to walk back to counter to get ice. They were aware of it, and t...

This El Pollo Loco location has THE BEST General Manager/customer service! Always very polite and helpful! Working so hard to make sure his customers are happy!...

Excellent! I ordered the delivery and this place (in contrast to the one in Laguna Hills) has everything in place! Order was right, food was delicious, and all...

This El Pollo Loco site has the BEST General Manager/Customer Service! Always very polite and helpful! So hard to work to ensure that its customers are happy! T...