Logan's Roadhouse - Alexandria

We had the very best experience last night dining at Logan's. The food was great, but the service was superb! We celebrated my daughter's 14th birthday there. She had 9 friends helping her celebrate. Our amazing server Kyle I. never missed a beat with all of their middle school chaos and energy. He was attentive and went above and beyond to make sure our visit was pleasant and enjoyable. He made my birthday girl feel special and left her friends with mouths as he sang an amazing ballad (this young man is seriously talented) instead of your typical happy birthday song. Everyone that we encountered from the hostesses at the front, to the bus boys in the back, and other wait staff passing in between were so welcoming of our party. The food arrived to our table hot and our drinks were never empty. It was a really extra special night because of Kyle's incredible attention to detail and his charm.

Logan's roadhouse is more like logans **** house. Stopped going there years ago because of poor service, but decided to give them another chance. They did not fail to disappoint, service has gone way down the drain. Not only did the staff act like it was a burden on them to take your order. But when they got half of our order wrong they just disappeared and didn't come back until they dropped the check. Ordered a 22oz porterhouse medium rare and recieved it well done, tough as a piece of leather, and drier than ****. After informing the waitress That I ordered a rare steak (had only taken a single bite. I was given the excuse that because it was such a high priced steak they would not correct the mistake. No compensation and no apology. The management and owners dont care either just propetuating poorer service. Dont waste your time or money on this dumpster fire of a restaurant.

It is a typical chain restaurant. The staff was friendly and helpful the decor is that of all the Logan's roadhouse restaurants. The food was excellent.

Midweek, middle of the evening, not a busy dinner shift. I have no problems with the service we received. We were promptly greeted, immediately seated, and drinks were served quickly. I ordered the 16-ounce ribeye steak, medium rare. It took a curiously long time to be brought out,leading me to believe the kitchen overcooked one the first time and had to cook a second. Hey, no problem, for $26, I want it done correctly. When the steak was served, it was in fact cooked according to my request, but it was so laden in salty seasoning as to be barely edible. I have eaten pretzels with less salt on them than did this steak. It bothered me that an otherwise properly prepared cut of meat what been essentially wasted. It bothered me even more that I was paying $26 for it. This had to have been an accidental double-dose applied in the kitchen. I can't imagine they would intentionally be salting steaks down like that. I won't be back here.

If I could give zero stars for this dining experience I would. Horrible service and horrible food!!It took over an hour for us to get our food. One of the steaks was supposed to be a 16 ounce ribeye and it looked like a breakfast steak from waffle house. Then on the other order, the steak was not cooked correctly. It took another 30 minutes to come out. I could not eat with my family because they had their dinner already. Was told that there were no sweet potatoes however, every table around us had sweet potatoes. There was no questions about a manager coming by to talk to us about our experiencein the waitress could care less and you could tell she didn't want to be at work. It'll be a long time before we go back to this restaurant.