KFC - Albury

KFC is a place that we normally (about 2-3 times a year) would have takeaway. No Oliver’s to be found in Albury, their website is appalling, KFC was an option. Food was good, service also, but the entire place right from the front steps was shabby and the toilet areas were run down and quite grubby. Owner/franchisee take note!!!!!

I visited this KFC in the evening and found the usual delicious menu options available. The service was prompt and friendly, despite it being a relatively quiet time. However, compared to other locations, this particular store appeared a bit worn-out. The counter area was not very clean, with advertising posters held up by sticky tape. Additionally, the staff notice board was visible to customers, and there were some blown light bulbs in the dining area. While these issues wouldn't deter me from coming back, the venue could benefit from some attention and improvements.

Arrived at the store at 10 to 6PM and they had run out of chicken!! What the?? It was not even busy. There was 1 customer ahead of us and 2 cars in the drive thru. So a wait of 1/2 an hour was had by us. Food was ok but not to the usual KFC standard.

Soooo.. once again bowing to pressure from the kids I go through the KFC drive through at Albury and after many, many incorrect orders.. check the bag and all seems there.. Until we get home and find the stacker zinger burger we ordered only has once piece of chicken in it ! So I calm and apparently can't speak to the manager, but after being questioned seven different ways from Sunday as to where the burger was bought and when (and am I sure it was in Albury???? despite the fact I have the receipt with the order number and time which i yell them to begin with.. the disinterested youth on the other end of phone tells me they will give me a $15 voucher for my trouble which seems reasonable. He then takes my details and says I will be emailed a confirmation email within an hour with the voucher details. So.. 4 days later and no email and if course no voucher. Out of the last 10 times I have used the drive through at Albury KFC they have managed to miss something or get it wrong at least 7 times. Don't use, them go anywhere else.. you have a better chance of getting your actual order or even better what you actually paid for !!!

Staying Albury for night wanted quick fed then to room for sleep. Drive thru very busy still went thru very quickly, order correct, and tasted good for a KFC. Not often find a good one. Well done