Wing Dixie - Albany

The lemon pepper wings were off the chain as my grandchildren would say. The best that I have had in a very long time!

The wings were good! Yes they're small but I like small wings. Fries were fresh and hot and the service was good.

I admit, Atlanna has spoiled me when it comes to Wings. Can’t seem to find that same energy here. Sauce was good but wings weren’t CRISPY (almost soggy) didn’t seem cooked to order not even sure if dropped to crisp to order. Maybe in the flat top but not the grease. Idk the skin was soggy. Chicken Philly was Deli Slices and diced peppers onions vs strips of veggies (which I liked) but it wasn’t chunks of real chicken (which surprised me). It was ok. Overall, food was hot. For me, just meh The wings at every spot I’ve visited here has this issue. Seem like they are parboiled or something but not that crisp sauces sticking to wings I’m used appreciate.

The manager as i was told, (older african american woman) has ZERO customer service extremely disrespectful when it came to me picking up my order . she didn’t acknowledge my presence after standing there 5 mins . i was the only one in there at the time aside from a child WORSE EXPERIENCE i’ve ever had to endure.

I do not know who owns this establishment but this person that is your manager. This guy is as unprofessional as they come. We ordered food for my family at 12:58 PM and after we placed our order more people had came, ordered after us, and got their food. At 1:25 PM I asked the gentleman about how much longer it would be? I stated I ordered at 12:58 and it's been 25 minutes. He quickly replied that it will be another 25 minutes or an hour. I then told him to give me a refund for the food bc I had gotten my drinks and I'll pay for that. He quickly turned around and told the people in the back to cancel order 248. The lady looked up and said it's right here... I understood what they were saying bc I too speak Spanish. I told the gentleman if my food is ready as she says, then I'll keep it. He gave me back my receipts. I then waited another 5 minutes (it's been 30 plus minutes now for mall food) I told my mom who was visiting out of town I guess they don't care on how they treat their Hispanic community. He turned around and told his staff to get the food ready for the butt hole (but the other word) up front. My mom nor myself appreciated that one bit. I didn't want to cause any issues bc my family and kids were with me and they had customers. I called when I got home and they transferred me to him bc he was the manager. He told him he didn't give a **** and to call the east Albany establishment. I tried to do that and all they did was hang up the phone. I am curious to know how many of their employees are actually legal here or have bought fake papers to work there? I am going to find out bc this establishment feels they can do what they want when they want. I won't be coming there again.