Chipotle Mexican Grill - Mechanicsburg

We all know that Chipotle is good and fresh because you all make it fresh and usually stay busy cooking and helping customers. Good workers are hard to get and keep we know that. We as customer and stock holders don 't mind paying $20.00 for a good chickenbowl with chips. But sometimes the staff gets too focaused on the backend duties. We as customers see things that the staff maynot realize that we see waking in for our first impressions. Attention to detail is everything in the fresh fast food industry.I good Chef manager should make sure the chips are rotated and crispy. Work areas are tidy and dining area tables are cleanedregularly. As a result, I must give you a 3 star rating for now. Please remind the staff to keep the tables and dining areaclean. It sets the experience and customers confidence when walking in. It 's easy. See dirty tables, would you have secondthoughts about eating here? Sorry but that 's what people see that you may not. I see the staff working and greeting customers. I know they are able to get 5 stars easy.

Ordered 2 carnitas taco dinners to go on 7/20. Brought them home to eat and they forgot the meat for both dinners. We called and they stated that this is common and we could come the next night to get two 2 free dinners. They told us that they put our names on the list of people that were owed food from takeout mistakes. We returned on 7/21 only to be told that they did not have our names on a list and that they would only give us one free dinner. They were extremely rude throughout the discussion.They just lost two very loyal customers ......

My wife and I were kindly greeted by Bryce when we walked in the door. He was very helpful through the ordering process, even suggesting the fajita veggies. Where most line servers would rush the customer along to get onto other things, he was attentive and helpful. Give that boy a raise!

Always good food and good service. the friendly people are the best reasons to come. the only discount pays, they can order the same and always pay another order. I have received the same order 5 times and never paid for it. sometimes higher a dollar or 2 sometimes lower one dollar or two, his funny.

Chipotle is one of the best food I had, and that will be one when my standard option when I am confused about what to eat. I like their options for bowling. chipotle personal was very nice and friendly where I've always been like in another person or something.