Papa Johns Pizza - Louisville

Walked in with my door dash pizza box. Waited 20 minutes past pick up time and the two guys working were yelling back and forth cussing about how much they hate door dash. If you read this, please order some better pizza and skip this joint.

I would have left a 0 star if it would have let me. Ordered a pizza and was told it was a 35 min wait after being at a tournament all day and have to play tomorrow as well. Called after an hour wait and was told it was in the oven. Called back an hour later, two hours total, and was told a door dash driver picked it up even though I ordered it through Papa John’s. The pizza was never delivered. Was told he would have to refund my money since it wasn’t delivered. Now it is 11:30 pm and nowhere else is open to order from. I guess we will just go hungry tonight. What a joke in their home town. Will never order Papa John’s again.

They have a great group of workers down to earth,the pizza is made fresh and they go the extra mile to make sure your meal is on time and delivered hot and ready to eat...

We got a great pizza in here the other night. We were from out of town, didn't have the app to place the order online and thought we could walk in. They were just about to close (we didn't know that), but Kenny still took care of us really quickly. All the staff were friendly, though they had obviously put in a long day.

10/10 good customer service and food even when we called right before closing!!!! AMAZING SERVICE FROM CHRIS!!!!