Pho Galaxy - Chilliwack

Authentic quality the pho width is made from long-lasting bark bones. this leads to a broth which arises when the gelatin is cooled. that wasn't it. get bad service, gave us our food and never checked for us once, would not even be eye contact after sitting other...guests so that I could ask discreetly for more water. would eat here again if it was the last pho restaurant on the earth.

I'll take care of the cleanliness of these restaurants. a word. in any case will never be back again.

Found several hairs in my calamari order. After a long day of travel I chose to stop in for a quick bite however they provided semi warm broth and expected I bring the soup home to reboil the broth and cook my own meat as...well as make my soup seeing as there was not enough space for anything in the broth container. The noodles were a brick, the vermicelli was bland with no flavour. I was absolutely disgusted and not impressed at all with the quality, taste or temperature of the food. When bringing the hair to their attention the employee started yelling at me and stating that they do not provide refunds then turned and yelled at a coworker in their language. I said I did not want to start an argument I just wanted a refund. She continued then requested a male employee come out to discuss the matter. He then proceeded to call the police. The officers were confused as this was regarding hair in the food and there was no violence occurring. Throughout this entire interaction they did not respect social distancing, no face masks were being worn, no hand sanitizer was offered in the building and they were not keeping 6 feet distance between us. I would not recommend anyone visit this restaurant.

After finished working at 4:30 pm on a cold freezing day, I craved hot noodle soup and ran into this restaurant alone. The restaurant was very quiet with almost all empty tables. The waitress told me I cannot occupy a table, and have to eat...on the bar stand facing outside near the entrance. I told her I feel freezing cold to be at the entrance, and I will be quick (15 mins) to finish eating. The owner came and COMMANDED me, you are only one person, SIT THERE! . I am a decent person and felt insulted. I responded you are so mean, I will leave now and was stepping out. A kind customer offered me his 2-person table. The food is alright! I finished it because I was really hungry for a late lunch at 4:30. I am too generous to give her 1 stars, should be 0. I always give 4-5 stars to every restaurant that I visited, but this one was a really bad experience. How could the owner and staff run a business with such an attitude!

The service at this place is really really bad. I simply asked for a receipt. The lady then gave me the order sheet that had some scribbles on it, I had no idea what it even said. And I ask again for a receipt and...the lady looked at me and give me The menu and said here here’s the prices you figure it out. So I was very confused and I left. But then I figured if I asked for a receipt I should be able to get one, so I went back inside and ask for a receipt again and the lady started yelling at me and walked away and then a man came and then he started getting all upset that I asked for a receipt? Seems very strange. Finally he pulled out a piece of paper and wrote down the items and the prices and the total then give it to me. I never been back since that experience. The service at this place is really bad to begin with but after that experience with the receipt I will never be back... the food there is okay but nothing special enough to go back!!