Subway - Cheyenne

This is more a review for the Customer Service of a Server named Tawney. She is always so positive and upbeat and always a delight to deal with...GIVE HER A RAI... Weiterlesen This is more a review for the Customer Service of a Server named Tawney. She is always so positive and upbeat and always a delight to deal with...GIVE HER A RAISE! Subway needs more employees like her.

Go thro the drive thru and everytime our sandwiches are messed up. They also never answer their phone. Weiterlesen Go thro the drive thru and everytime our sandwiches are messed up. They also never answer their phone.

Just spent my entire 30 min lunch break sitting in the drive thru. I was the only person in line. Weiterlesen Just spent my entire 30 min lunch break sitting in the drive thru. I was the only person in line.

The only reason for 3 stars is because my kids like the food. Service in store and going through the drive-through is horrible. We have sat for 10 minutes plus... Weiterlesen The only reason for 3 stars is because my kids like the food. Service in store and going through the drive-through is horrible. We have sat for 10 minutes plus just waiting for a hello. When the food is finally delivered, there is no thank you for theorder. They just shove the bag at you and turn and walk off.

I would have rated 5 stars but Tyson yelling at Tyler about empty sauce bottles on the line was unnecessary and unprofessional. It caught the 5 6 of us customer... Weiterlesen I would have rated 5 stars but Tyson yelling at Tyler about empty sauce bottles on the line was unnecessary and unprofessional. It caught the 5 6 of us customers in line off guard. I get it. I used to work in the food industry as a manager and it isirritating to have an unstocked line, but yelling at your employees doesn't help get the job done any better. Tyler was great.He greeted us and made our subs right. I'm sorry that I didn't catch the blonde guy's name but he also made the experiencegreat. He complemented my boyfriend's samurai Darth Vader shirt, memorized my veggies and sauces while my sub toasted, andhelped break the tension after Tyson yelled at Tyler. This subway is the closest one to our house and we visit often. OnceTyson cooled, he seemed chill as he rang up our order. Empty sauce bottles can be corrected rather quickly. The lost morale anddamaged mood of your employees from getting straight yelled at might not be so easily remedied. Thank you guys for doing whatyou do. We love subway and appreciate you guys for working there so we can eat it!