Dairy Queen - Anchorage

I think this is the first time I've ever given a fast food restuant a review, but I had too much of a great experience to not! I have to say I had the BEST customer service for a fast food restaurant EVER! Shane you are absouloutly fantastic, I have workedin the customer service industry my whole life and it is hard to find that anymore. Shane was kind, honest and you couldactually understand what he was saying haha. I'm deff going to be making more stops at this dairy queen as long as Shane isaround!

My hubby and I went to this location today for lunch. We ordered through the drive thru, and were pleasantly surprised at how quickly the line moved. Hubby had a bacon cheeseburger, but said it tasted odd. He enjoyed his fries though, and even ate mostof mine as well. I had a chicken strip meal, and really enjoyed the strips and gravy. I would have liked for my toast to havebeen toasted more, instead of it being soft and limp, but perhaps that's something I can remember to request next time. The guyat the drive thru window was very friendly.

I spent over $60 on food, but my order was incomplete. They forgot half of my daughter's happy meal and all the sauces that usually come with our meals. I don't understand how they can miss items when they have a list of my order displayed on their screens. They really need to focus more on getting orders right instead of trying to upsell their blizzards.

October 6th - I've never eaten at a Dairy Queen before, but this is the closest option to my workplace.

I really enjoy Dairy Queen, but my experience this time wasn't great—not because of the food, but due to the slow service. I ordered my meal at 7:20 PM and it didn't arrive until 7:47 PM. I wanted to dine in and then head home. While they managed to get my daughter her ice cream in under 10 minutes, I still hadn't received my food by the time I decided to ask for it to go. If you visit this location, don't expect quick service.